Aviva corporate healthcare clients will be able to book video or phone consultations with GPs and clinicians, without the need to visit a surgery following the signing of a partnership with mobile health company Babylon.
Babylon’s virtual health service app will initially be rolled out to key corporate healthcare clients who will get quick and convenient access to family GPs, specialist consultants, and state of the art health monitoring and treatment.
Aviva says the partnership signals its commitment to become a truly digital insurer. The insurer says it hopes to improve customers’ clinical outcomes and help reduce workplace absence rates by enabling quick and convenient access to primary healthcare services through the virtual service.
Through the service appointments can be booked in seconds and customers have access to doctors 12 hours a day, six days a week, and can also ask any health related questions via text.
Prescriptions can be posted or collected from a local pharmacy and if symptoms need further investigation, Babylon provides instant referrals to specialists and diagnostic tests as and when required, through a network of specialists across the UK.
The app also features a sophisticated symptom checker that offers customers clear advice and a monitor function that checks health and fitness vitals to help customers monitor and improve their health.
Following an initial trial with key corporate clients, Aviva hopes to extend the offer of the Babylon app to other corporate healthcare clients.
Babylon is registered with the independent healthcare regulator The Care Quality Commission (CQC) and has designated body status from NHS England. All GPs who work with Babylon are GMC registered and have at least five years’ recent postgraduate experience.
Aviva chairman global health insurance and chief executive officer, Europe, David McMillan says: “We see huge potential for this innovation to improve our customers’ access to primary health care and ultimately their overall health.”
Babylon founder and chief executive Dr Ali Parsa says: “The recent development in technology and advances in medicine are ushering in the most profound improvements in quality, accessibility and affordability in healthcare. Babylon brings together the most advanced technologies and experienced clinicians to provide a personal health service that is available to all, anytime, anywhere. Today Aviva is making it possible for its key health clients to be among the first in the world to experience the future of healthcare. We are proud to be working with such a forward looking partner.”