CA Wired: Working smarter with SMEs – Serving small business customers with data integrated people solutions

Ellipse chief executive John Ritchie

Punter Southall Health & Protection Consulting senior risk consultant Paul White

The Ink Group managing director Billy Johnson

Corporate Adviser editor John Greenwood (presenter)

Subjects to be covered 

·         How can advisers serve SMEs looking for group risk products prompted by auto-enrolment?

·         How do the needs of these new small business customers customer differ from existing ones?

·         How can products be adapted to serve these new customers?

How can processes be adapted to serve these new customers?