Aviva exits IPMI sector and passes customers to Aetna International

Aviva UK is exiting the international private medical insurance, with existing and new customers in future to be offered terms by Aetna International.

Aviva UK will stop offering IPMI cover from 1 May 2018. Existing Aviva customers who renew their policy will then become Aetna customers and will no longer have a relationship with Aviva.

Aetna International currently covers more than 700,000 members worldwide, including expatriates, local nationals and business travelers. It offers benefits across medical, dental, vision and emergency assistance and, in some regions, life and disability. Aetna International also offers customized technological and health management solutions for health care systems, government entities and large employers.

Aetna International CEO EMEA David Healy says: “We are delighted to have reached this agreement with Aviva.  We are committed to delivering Aviva’s IPMI customers continuation of cover with Aetna that provides comparable benefits and an excellent level of service. This is very much in line with our business strategy to deliver comprehensive health care benefits worldwide.  Our scale, expertise, customer service infrastructure and technological focus in IPMI allow us to make a significant contribution to improving people’s health and the quality of care they receive.”